Have a question?

Active Learners, Changing Lives is our motto and we are available to answer any of your questions. See below for some of our frequently asked questions.

WHAT IS AGANI ACADEMY?

Agani Academy is an American owned, advanced student platform for online learning. It was founded in Seattle, Washington, USA. Available are a selection of self-paced and live courses to assist with learning and provide an exceptional user experience. You can easily access and manage your purchased courses, merchandise, profile and account.

REGISTRATION AND PAYMENT

HOW TO UPDATE ACCOUNT INFORMATION

WHERE TO FIND YOUR COURSES

WHERE CAN I USE MY AGANI AGADEMY ACCOUNT?

After creating an account and purchasing a course(s), you may log into your student portal from anywhere you like. Please make sure you are using a laptop or desktop computer and headphones with a microphone for the live courses. Many students access from home, school, libraries, coffee shops, etc… Essentially anywhere you have reliable internet connection.

IS MY INFORMATION SAFE?

Yes. When you create an Agani Academy account, you choose a username and provide us with an email address, which is not public. The username/name you chose can be seen by other users of Agani Academy, however all other information is private. Visit our Terms & Conditions page for more detailed information.

DO I NEED ANY TYPE OF HARDWARE OR TO DOWNLOAD ANY TYPE OF SOFTWARE?

No. You do not need any special type of software or hardware to use Agani Academy. You just need reliable internet connection, headphones with a microphone and the device of your choice. We have students who use laptops, desktops, iPads, etc… However, we highly encourage the use of a desktop or laptop computer for the live instructor led courses.

HOW TO INCREASE YOUR BROWSING SPEED

To speed up the site and ensure an optimal browsing and student experience, it is recommended that you clear your browser history, cache, cookies, and other temporary files. To do this, open your browser settings and locate the appropriate option under “Privacy” or “Security.” You may also use keyboard shortcuts such as Ctrl+Shift+Delete on Windows or Cmd+Shift+Delete on Mac to bring up the clearing options. Be sure to select “All Time” or a similar option to clear all the temporary data. Do the same on your mobile phone, iPad/pads, laptop as well. To increase platform speed, make sure you are also not browsing on incognito or private tab. Once the process completes, close and reopen your browser to see the changes take effect and log back into your account at http://www.aganiacademy.com/login/

HOW TO DO A QUIZ

ENGLISH LEVEL TESTS

 

Don’t see your question answered here?

Contact us at: info@aganiacademy.com and we would be happy to answer any additional questions you may have.